Yes! You can easily download all photos, videos and text submitted by your customers. First you will select the "My Testimonials" tab on your account. Then you will select "edit" on the testimonial media you'd like to download. Finally, you will right click on the text that says either "View original video" or "View original photo", and select save as to save the content to your desktop. Your account must be active in order to access your testimonials and this feature.